CasinoLab Review – A Mad Scientist’s Punt or a Dodgy Experiment?

Casino Lab Review 2025

Bonus Icon Bonus: 100% up to €500
90%
Games Icon Games: 3500+
92%
Withdrawals Icon Withdrawals: 1-12h
85%

If you’re scouting for a casino that’s got more flair than a mad scientist’s lab and a Pay N Play setup that’s faster than a beaker bubbling over, CasinoLab might just pique your interest. Launched in 2020 by Genesis Global Limited, this Malta-based outfit—now shuttered in the UK—once mixed a potent brew of over 2,000 games, Trustly-powered instant action, and a welcome bonus that sounded like a cracking deal. In this CasinoLab Review, we’ll take a proper butcher’s at its past glories, its downfall, and whether it’s worth a nostalgic nod in 2025. Spoiler: it’s a closed chapter, but the tale’s worth telling.

Here’s a quick peek at the highs and lows from its heyday:

ProsCons
2,000+ games—solid varietyClosed in UK (Dec 2022)
Instant Trustly withdrawalsRegulatory woes (UKGC suspension)
No wagering on some spinsWithdrawal fees stung
UKGC & MGA licensed (once)Spotty customer service

What was the standout? The quirky lab theme and speedy payouts—when they worked. Let’s crack open the lab notes.

CasinoLab

Casino Overview

CasinoLab wasn’t here to muck about—it burst onto the scene in 2020 under Genesis Global Limited, a Malta-based crew known for brands like Casoola and Spinit. Licensed by the UK Gambling Commission (UKGC) (45235) and Malta Gaming Authority (MGA) (MGA/CRP/314/2015), it had the credentials to impress—until it didn’t. The Pay N Play feature, powered by Trustly, was its secret sauce: no faffing with sign-up forms, just deposit via your bank, get verified in a flash, and start spinning. It was a doddle for UK and European punters, with over 3,300 banks linked up.

Rocking a mad scientist vibe—think beakers, goggles, and a nutty professor—CasinoLab aimed to blend fun with function. It offered slots, live tables, and a cracking mobile setup. But the party ended in December 2022 when Genesis pulled all its brands from the UK market after regulatory heat from the UKGC, including a 2020 license suspension over anti-money laundering and social responsibility slip-ups. The license was reinstated, but the damage was done—Genesis waved goodbye to Blighty, leaving CasinoLab a ghost lab.


Welcome Bonus & Promotions

Back in its prime, CasinoLab’s welcome offer was a proper concoction—UK newbies could nab a 100% match up to £100 + 300 Free Spins on Reactoonz. Here’s the breakdown:

  • Deposit Match: Chuck in £10-£100, and they’d double it. Bonus funds separate from cash.
  • Free Spins: 300 spins, dished out 30/day for 10 days, no wagering—winnings yours, no strings.
  • Wagering: 40x bonus, 14 days to clear. Slots 100%, tables varied.
  • Min Deposit: £10—E-wallets like Skrill/Neteller didn’t qualify.

The no-wager spins were the cat’s whiskers—rare as a sober scientist. Ongoing promos included Monthly Mix-ups (reload bonuses), Live Casino Cashback (10% up to £200), and a VIP Club with faster cashouts and bespoke perks. It was a decent brew, but the 40x wagering and eventual closure soured the taste.


Game Selection

CasinoLab’s game library was a proper belter—over 2,000 titles from 20+ providers. It was like a lab full of gaming potions.

  • Slots: 1,800+ options—classics like Starburst (NetEnt), Book of Dead (Play’n GO), and jackpots like Mega Moolah (Microgaming). Megaways and daily drops added fizz.
  • Table Games: 50+ variants—European Roulette, Classic Blackjack, Baccarat, and poker. Slim, but solid.
  • Live Casino: 80+ tables from Evolution Gaming and Playtech. Think Lightning Roulette, Crazy Time, and Infinite Blackjack—dealers sharp as a scalpel.
  • Other Games: Scratch cards, bingo, and a few virtual sports for a quick flutter.

Filtering was a doddle—sort by provider or type. Slots ruled the roost, with live casino a cracking sidekick—table games were a bit of an afterthought.


Payment Methods

CasinoLab kept payments lean and speedy, with Trustly as the Pay N Play star. Here’s the old rundown:

MethodDeposit TimeWithdrawal TimeMin/Max Limits
TrustlyInstant1-24 hours£10 / £2,300
Visa/MastercardInstant1-3 days£10 / £2,300
PayPalInstant1-6 hours£10 / £2,300
Skrill/NetellerInstant1-6 hours£10 / £2,300
  • Deposits: Instant—no fees, £10 min.
  • Withdrawals: Trustly was quickest, but a 2% fee (min £1.90) plus a potential £10 admin charge stung. £2,300/day cap was tight.
  • Limits: £10 min, £2,300 max per go—high rollers winced.

No crypto, but Trustly’s speed was the draw—when payouts weren’t delayed by verification faffs or fees.


Mobile Compatibility

CasinoLab’s mobile game was bang on—no app needed, just a browser-based site with HTML5 magic. Tested back in the day on an iPhone 11 and a Galaxy S21, it was smooth as butter—games loaded quick, Trustly deposits were a tap away, and the lab theme held up. It was a cracking option for a punt on the move.


Customer Support

Need a hand? CasinoLab’s support was a mixed bag:

  • Live Chat: 24/7 in theory, but often slow—2-5 mins wait, sometimes helpful, sometimes not.
  • Email: support@casinolab.com—replies in 24 hours, if you were lucky.
  • FAQ: Decent, covering bonuses, payments, and tech fixes.

No phone line, and spotty service left punters fuming—especially when withdrawals hit snags.


Security & Fairness

CasinoLab was once safe as houses—UKGC and MGA licenses meant strict standards. 256-bit SSL encryption locked down data, and Trustly added bank-grade security. Games were RNG-tested by eCOGRA, with RTPs around 96% (slots)—fair as a whistle. Responsible gambling tools—deposit limits, self-exclusion, GamStop links—were solid. But the 2020 UKGC suspension (later lifted) hinted at cracks, and the eventual UK exit sealed its fate.


Player Reviews & Reputation

Trustpilot gave CasinoLab a grim 1.8/5 from 395+ reviews before it shut. Here’s the vibe:

  • Strengths: “Won £300, got it in 5 days after a fight,” said one punter. Games and spins got nods.
  • Weaknesses: “£165 stuck for a month—scam!” raged another. “Data sold, dodgy site,” claimed a third.

X posts echoed this—praise for games, screams about delays and fees. The UKGC heat and closure cemented its rep as a failed experiment.


Conclusion

So, was CasinoLab worth a punt? Back in the day, maybe—if you fancied a Pay N Play flutter with 2,000+ games and no-wager spins, it had its moments. But the 2% withdrawal fees, regulatory stumbles, and spotty support turned it sour. By December 2022, it was lights out for UK punters, leaving this CasinoLab Review a post-mortem of a once-promising lab gone bust. For a safer spin in 2025, stick to UKGC-licensed sites—no faff, just fun. This one’s a closed case.

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