We take the security and safety of our festival goers very seriously – it is a real priority.
Our security staff are there for your safety – please co-operate with them as they work to keep us all safe and sound. Some are covert, but most are obvious by their numbered tabard. Always go to them if you need help.
The medical tent is fully staffed, open 24 hours a day throughout the festival. You can find it next to the Park Stage. Antimosquito sprays etc, can be bought in the Site Shop.
The Welfare tent is situated next to Medics next to the Park Stage. Open 24 hours, the team are on hand to support every kind of need that doesn’t require medical attention. Whether it’s lost property, a calm space out of the fray, concerns about getting home or finding friends our Welfare team are a professional, caring, experienced bunch and you’re very welcome to pop in.
Swimming & Lifeguards
Forming the site boundary, the River Tiddy is a glorious place to swim or paddle. We advise that you do so only in the areas with lifeguards present and you do not go in the river after dark.
Sorry, the swimming pool is strictly off limits during the festival thanks to the forces of ‘Awe and Boredom’.
Campfires are allowed in the campsites but they must be raised off the ground in a fire bowl or brazier.
This will be handled at the Welfare tent (see map). Please help your fellow festival goers by handing stuff in as they will be operating the service all weekend until midday on Monday. After they close then you can contact firstname.lastname@example.org in order to trace your items.
It goes without saying but please don’t bring anything you can’t bear to lose. Only bring the cards you need and don’t stash big wads of cash in your tent.
If you have been the victim of a crime or have witnessed a crime we would like to know about it immediately. All reporting should take place through the Welfare team to avoid duplicates of documents. The sooner we know the faster we can act on it, the more detail you can provide the more we have to work with.
We love the freedom that parents and children enjoy when they come to the Festival but we want to preserve that freedom and ensure that everyone continues to enjoy it safely.
- Please take note of possible hazards around the site (eg. the river!)
- Discuss a good meet up point which they can easily find; we recommend one at the top of site and one at the bottom.
- The welfare tent is situated near to the Park stage and will act as a refuge for lost persons.
- We encourage lost persons to stay in the area where they last saw parents or friends so if you think you have lost someone find the nearest Steward or Security person we will network our resources around you.
- If you would like any more information about this please visit an Info Point or Welfare tent when you arrive.
Pulse is our dedicated Teen area which offers a full weekend of programming and workshops but also guidance for teenagers around their welfare. Our main welfare tent will also be able to support teenagers with any issues they are experiencing. Under 18’s will have a barcode on their wristbands which help us to identify their onsite guardian and contact phone number.
We are proud to be part of an industry-wide initiative promoting sexual safety at festivals – we believe that everyone should feel (and be) safe at all times, and that any form of uninvited advance (physical or verbal) is absolutely unacceptable. Please speak to a member of Festival staff whether that is a steward, security or stage manager. All of our teams are briefed and we take your safety very seriously.